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Frequently Asked Questions

Customer Question #1 what payments do you require & and when do you take payments ?

We Offer Flexible Payment Options

For your convenience, we accept a wide range of payment methods, making it easier for you to manage your finances. Here are the payment options available:

Bank Transfer
PayPal
Credit Card (including American Express and AMEX Australia)
MasterCard
GPAY & Apple Pay
Direct Debit (Tap & Go)
After-Pay through Square
Body-Corp Cheques

Please note that for certain jobs, deposits may be required in advance to cover a percentage of materials needed at the job site. Additionally, we offer complete payment options once the job is completed or progress payments, ensuring flexibility to suit your needs. Your satisfaction and ease of payment are our priorities.

Customer Question #2 SERVICE LOCATIONS ?

JSIU ROOFING takes pride in offering Roof Repair services across Melbourne, Victoria, with a specialisation in the northern suburbs. Our Storage Facility. are situated in Craigieburn

Service Areas:

🏠 Preston🏠 Reservoir🏠 Thornbury🏠 Northcote🏠 Epping

🏠 Heidelberg🏠 Craigieburn

Customer Question #3 How Long does it take to Complete a roof restoration

In general, the duration of a roof restoration project typically falls within the range of 2 to 4 days. However, several factors can influence the specific timeline:

Weather Conditions: Adverse weather, such as rain or strong winds, can cause delays. Favorable weather conditions are often necessary for the best results.
Workforce: The number of workers on the project and their experience can affect the speed of completion. A larger and skilled team can potentially complete the project more quickly.
Type of Roof Grade Chosen: Different roofing materials and grades may require varying amounts of time for installation, preparation, and finishing.
Product Maturity: The time needed for certain roofing products to set, cure, or adhere may vary, impacting the project timeline.
Demand and Scheduling: The availability of roofing contractors and scheduling within the industry can also influence project timelines.

Customer Question #4 What does the R rating mean ?

The R-value is a critical measure of an insulation batt's thermal resistance. Essentially, it indicates how well the insulation material resists the transfer of heat. The higher the R-value, the greater the resistance to heat transfer through the material. This is significant because it can lead to several benefits for your property, including reduced energy expenditure and lower household energy costs over time.

As of the latest standards and requirements, the following R-values are recommended for ceiling insulation:

R4 Ceiling Insulation: This insulation has an R-value of R4 and is 195mm thick. It represents the new minimum requirement, providing a good level of thermal resistance to enhance energy efficiency.
R5 Ceiling Insulation: This insulation has a higher R-value of R5 and is 215mm thick. It offers even better insulation and helps further reduce heat transfer.
R6 Ceiling Insulation: With an R-value of R6 and a thickness of 250mm, this insulation provides the highest level of thermal resistance, making it extremely effective at minimizing heat transfer.

Customer Question #5 are insulation batts Flammable

All the insulation materials you've listed, including Earthwool insulation, Pink Batts, SCG, Bradford Gold, and Black insulation, are compliant with Australian standards, such as AS/NZS 4859.1:2002, AS 1530.2, and AS 1530.1. These standards ensure that the insulation is non-combustible, meaning they do not ignite or burn when exposed to expected levels of fire or heat.

Additionally, it's important to note that these insulation materials should be kept clear of the back of recessed lights by at least 150mm to 200mm. This safety measure helps prevent any potential fire hazards and ensures the proper installation of insulation in accordance with building regulations in Australia.